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What details help War Thunder cheat support solve a setup issue?

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u/BrakeCheck·last month

If I need to open a support request, what details should I include so it does not turn into twenty messages of “what version are you on?”

I can provide Windows version and game build. What else is actually useful?

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u/GaugeCluster·4 weeks ago

Include the exact setup step, the current product status, your Windows version, game build and any message you see.

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u/BrakeCheck·3 weeks ago

Nice. That is more useful than “it broke.”

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u/SpannerKid·last week

“It broke” remains a classic support ticket title though.